Smiling Albino

Careers

who we are

We are an internationally-recognized, customized travel company known for our excellent service and amazing creativity and have set new standards for luxury travel in Southeast Asia. We deal with highly successful international travellers, providing them with creative experiences they will remember for a lifetime.

why do you want to work with us?

Working at Smiling Albino is like embarking on an adventure where you’ll be immersed in a culture of exploration, creativity, and genuine connection. Our core values revolve around delivering high-end, customized travel experiences that expose the hidden corners of Southeast Asia while showcasing the beauty of the region.

As a member of the Smiling Albino team, you’ll be part of a multinational group of travel enthusiasts who are committed to creating memorable experiences for our guests. This dedication to excellence and attention to detail ensures that every trip is unique, original, and well thought out.

The company’s values should interest you if you’re passionate about travel, love to explore new cultures, and enjoy creating unforgettable experiences for others. As a travel enthusiast yourself, you’ll be able to relate to the company’s mission and find fulfillment in helping others discover the wonders of Southeast Asia.

We also offer a fun, cool work environment in the lively district of Ramkamhaeng. We have stylishly designed offices including comfortable workspaces, espresso machine, daily health smoothies, table tennis, exercise classes, and regular team get-togethers for food & drinks. Our office location, opposite ABAC, means there is a huge choice of restaurants and cafes for lunch, coffee and snacks.

open positions

Smiling Albino aims to be the best travel company in Asia. We want the world’s top travelers to believe Southeast Asia is the most exciting luxury destination on the planet…and we want your help with that! Senior Travel Designers (travel sales consultants) will design creative itineraries, communicate with overseas clients via email and video calls, and manage the coolest client experiences in our region.

Qualifications/Experience

  • Experiential luxury travel expert with in-depth destination knowledge in Southeast Asia.
  • Excellent Customer Service and Communication skills
  • A curious planner with a passion for travel and exploration
  • Fluency in English and additional languages are a plus
  • Detail-oriented with strong organizational and time management skills

 

Benefits & Perks we offer in return:

  • A great chance to work in a multinational environment in one of the coolest office spaces in Bangkok
  • We are fun, energetic, and supportive. We value trust, teamwork, and collaboration
  • We offer the opportunities to develop your strengths, knowledge, and network in the luxury travel industry
  • Provident fund
  • Medical and accident insurance
  • Regular survey trips to our destinations to enhance your product knowledge
  • Company outing, regular creative activities and company party
  • Annual holidays
 
 

Smiling Albino is a group of travel enthusiasts enabling brilliantly tailored adventures in Southeast Asia. Our trips surprise, delight, and reveal a unique world. Embodying our core values of Generosity, Curiosity, Supportiveness, and Creativity, we fulfill our vision of transforming lives through exceptional travel. We blend luxury with adventure, inject “Customer Service Wow” at every touchpoint, support local businesses, and create original experiences without kickbacks or commissions.

 

The Opportunity:

We are looking for Operations Specialists to join our mission to “inject ‘Customer Service WOW’” at every point in the client journey into the values of all teams. You will be a part of our operations team to deliver seamless experiences to our high expectations of international guests.

 

The Role:

  • Trip Management: Ensure seamless bookings, reservations, and logistics for hotels, airlines, and local partners.
  • Client Support: Assist travel consultants, resolve travel issues, manage guide assignments, and handle customer care.
  • Quality Assurance: Monitor tour details, update documentation, check operation performance, and ensure accuracy.

 

What you can offer:

  • Minimum degree educated in related fields.
  • Minimum 2 years in tour operations, travel agencies, hotels, or related fields.
  • Fluent in English and Thai – written and spoken.
  • Excellent communication, MS Office & Excel, Google Suite, problem-solving, time management, and attention to detail.
  • Additional: Willingness to work overtime during peak season.

 

Benefits & Perks we offer in return:

  • A great chance to work in a multinational environment. We are fun, energetic, and supportive. We value trust, teamwork, and collaboration.
  • We offer the opportunities to develop your strengths, knowledge, and network in the luxury travel industry.
  • Provident fund.
  • Medical and accident insurance.
  • Company outing, regular creative activities and company party.
  • Annual holidays.

 

Smiling Albino is a team of travel enthusiasts who offer custom adventures in Asia. The trips are the result of continuous travel, innovation and refinement. Our trips combine multiple activities, charming venues, the finest regional cuisine, and passionate hosts. Our signature experiences rely on the network of intimate relationships we’ve built throughout the region. We don’t just connect the dots. We create them, delivering unforgettable travel experiences.

The opportunity:

We are looking for a Senior Accountant to join our mission to “inject ‘Customer Service WOW’” at every point in the client journey into the values of all teams.

The role:

  • Supervising, preparing, verifying, and maintaining financial records, including journal entries and general ledger accounts.
  • Ensuring compliance with accounting principles, policies, and industry regulations.
  • Preparing accurate and timely financial reports, such as balance sheets, income, and cash flow statements.
  • Presenting financial information to stakeholders, management, and auditors.
  • Assisting in the training and development of junior accountants, providing guidance on best practices and resolving complex accounting issues.
  • Reviewing tax reports/tax filing in compliance with laws and regulations.
  • Maintaining up-to-date knowledge of accounting standards, regulations, and legal requirements to ensure compliance.

 

What you will need to succeed in this role:

  • Education: Bachelor’s in Accounting or any related fields.
  • Experience: 5+ years in corporate accounting (AP, AR, GL), closing financial statements. Tourism industry background a plus.
  • Must have CPD Licence
  • Skills: Proficient in Xero, Excel, & accounting software. Strong financial analysis & reporting. Skilled in mentoring, problem-solving, communication (written & verbal, English). Explains complex finance clearly.
  • Qualities: Detail-oriented, organized, can-do attitude, team player, strong interpersonal skills.
  • Nationality: Must be a native Thai national.

 

Benefits & Perks we offer in return:

  • A great chance to work in a multinational environment. We are fun, energetic, and supportive. We value trust, teamwork, and collaboration.
  • We offer the opportunities to develop your strengths, knowledge, and network in the luxury travel industry.
  • Provident fund.
  • Medical and accident insurance.
  • Company outing, regular creative activities and company party.
  • Annual holidays.

Do you think Bangkok is cool? We do.

Do you think most foreign travellers get to see the best of Bangkok? We don’t.

We are looking for a fun and creative individual who is passionate about travel to help create exciting luxury Bangkok Day Trip itineraries that show the best of Bangkok to international guests!

What you will do:

  • Tailor and sell high value day trips for overseas guests (email mostly)
  • Improve and develop existing day trips
  • Prepare booking documents, process guest payments and handover to ground team

 

What’s in it for you?

  • Work with a cool team of travel enthusiasts
  • Competitive salary and performance bonuses
  • Paid annual leave and public holidays
  • Hybrid and future remote work options after a successful probation period
  • Medical and accident insurance

 

Requirements:

  • Excellent command of written and spoken English
  • Expertise in hotels, restaurants, cultural attractions and markets of Bangkok
  • Minimum 3 years experience in luxury travel and/or global hospitality is a plus

Smiling Albino aims to be the best travel company in Asia. We want the world’s top travelers to believe Southeast Asia is the most exciting luxury destination on the planet…and we want your help with that! We are looking for a Bookkeeper to be a part of our Admin & Finance team, to help organize documentations and operations to run seamless operations with the highest level of accuracy.


The role:

  • Verify and reconcile financial documents.
  • Record expenses in Excel and other related software.
  • Collaborate with Accountants.
  • Maintain accurate filing, print and file invoices systematically.
  • Coordinate with departments for financial information, assist in general admin tasks, and ensure high accuracy in data entry.
  • Oversee office facilities, manage expenses, and coordinate with internal/external parties for smooth office operations.
  • Control and report office expenses, manage facilities, equipment maintenance, and inventory.
  • Keep financial records up-to-date.
  • Other related tasks as needed to run office operations smoothly.

 

What you will need to succeed in this role:

  • Bachelor’s degree in Accounting, Finance, Business Administration, or related fields.
  • Minimum 2 years of bookkeeping or administration experience.
  • Tourism industry background is an advantage.
  • Proficient in Excel, Google Suite, or related software.
  • Strong attention to detail, organizational skills, and adaptability to changes.
  • Excellent English communication skills for interaction with colleagues, clients, and vendors.

 

Benefits & Perks we offer in return:

  • A great chance to work in a multinational environment. We are fun, energetic, and supportive. We value trust, teamwork, and collaboration.
  • We offer the opportunities to develop your strengths, knowledge, and network in the luxury travel industry.
  • Provident fund.
  • Medical and accident insurance.
  • Company outing, regular creative activities and company party.
  • Annual holidays.

Ready to apply?

If you have an adventurous nature and are looking for an exciting future with a forward thinking destination management company, please send us your CV and a cover letter in English to hr@smilingalbino.com.