Smiling Albino

Your information security is important

smiling albino privacy policy

This privacy notice will help you understand what personal data we collect, why we collect it and what
we do with it.
Smiling Albino is committed to protecting your personal information. If you have any questions about
our Privacy Policy, you can contact us at mahouts@smilingalbino.com. The Privacy Policy describes
the privacy practices of Smiling Albino, DESTINATION MANAGEMENT SERVICES (THAILAND) CO.,
LTD. and all related ventures (collectively, “Smiling Albino”).

policy date: 19 September 2019

WHAT IS PERSONAL INFORMATION AND HOW DO WE USE OR DISCLOSE IT?

Personal data means any information that can be used to identify directly or indirectly a specific individual. It included your name, contact information, travel itinerary, and other information referred to in this privacy policy.

You are not required to provide Smiling Albino with any of the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or be able to adequately respond to any queries you may have.

Who will it be shared with?

As a destination management services company, Smiling Albino will only share relevant data personal data internally and with selected third-parties. For example, we share your personal data with hotels, agency, and booking partners on your behalf to arrange travel services on your behalf. Smiling Albino takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.

definitions

usage data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

TRACKING AND COOKIES DATA

Cookies are small pieces of data stored on a User’s device. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are sent to your browser from a website and stored on your device. Tracking technologies of this nature, such as beacons, tags, and scripts are primarily used to improve and
analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our Service. 

Here are some examples of cookies we use:
– Session Cookies are used to collect anonymous data to better guide how we structure and
provide our Service.
– Preference Cookies are used to remember your preferences and required settings.
– Security Cookies are used to ensure the site is secure and data remains encrypted.

USE OF DATA

Smiling Albino uses the collected data:
– To provide and maintain our Service.
– To notify you about changes to our Service.
– To allow you to participate in interactive features of our Service—when you choose to do so.
– To provide detailed customer support.
– To gather analysis or valuable information so that we can improve our Service and offerings.
– To monitor and maintain the usage of our Service.
– To detect, prevent and address technical issues.
– Provide you with news, special offers and general information about other goods, services, events
and offerings that match your tastes and requirements—unless you have opted not to receive such
information.

RETENTION OF DATA

Smiling Albino will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Smiling Albino also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Smiling Albino will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an
organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

Disclosure for Law Enforcement

Under certain circumstances, Smiling Albino may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Smiling Albino may disclose your Personal Data in the good faith that such action is necessary to:
– To comply with a legal obligation.
– To protect and defend the rights or property of Destination Management Services (Thailand)
Co., Ltd.
– To prevent or investigate possible wrongdoing in connection with the Service.
– To protect the personal safety of users of the Service or the public.
– To protect against legal liability.

SECURITY OF DATA

Data security is important to us and we handle all data carefully and thoroughly. However, while we are committed and take all commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. In situations where all necessary precautions have been taken, Smiling Albino shall not be held responsible for any breaches of data that occur from deliberate and targeted attacks to our service.

How long do we keep your personal data for?

We will keep your personal data for as long as we need it for the purpose it is being processed for. You can exercise your rights by sending an email or submitting a request through the Contact Us page on our website.

YOUR RIGHTS TO YOUR DATA

Smiling Albino will always take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed as to what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the right:
– To access and receive a copy of the Personal Data we hold about you.
– To rectify any Personal Data held about you that is inaccurate.
– To request the deletion of your Personal Data.
– You have the right to data portability for the information you provide to Smiling Albino.
– You can request to obtain a copy of your Personal Data in a commonly used electronic format so
that you can manage and move it.
Please be advised that we may ask you to verify your identity before responding to such requests.

Modifications To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and through our social media channels. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, please contact us at 
mahouts@smilingalbino.com. 

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